Privacy policy
Privacy Policy
Last updated: September 2026
This Privacy Policy describes how Ningbo Tongyuantang Health Technology Co., Ltd. ("we", "us", "our") collects, uses, and discloses personal information when you visit sooyan.shop or make a purchase through our store.
Company Information
Legal Entity Name: Ningbo Tongyuantang Health Technology Co., Ltd.
Registered Name (English): NING BO TONG YUAN TANG JIAN KANG KE JI YOU XIAN GONG SI
Unified Social Credit Code: 91330212MAEBDM3P7U
Registered Address: Room P20, No. 754 Qianhe North Road, Zhonggongmiao Subdistrict, Yinzhou District, Ningbo, Zhejiang, People's Republic of China
Customer Support Email: xiefan69@gmail.com
Customer Support Phone: +86 138 5747 7555
Information We Collect
We collect information you provide directly to us, including your name, email address, shipping and billing address, phone number, and payment information when you place an order or contact us. We also automatically collect certain technical information such as device type, browser, IP address, and pages visited through cookies and similar technologies.
How We Use Your Information
We use the information we collect to process and fulfill orders, provide customer support, send order and shipping updates, improve our website and services, prevent fraud, and comply with legal obligations. We may send marketing communications only where you have opted in and where permitted by law.
How We Share Your Information
We share personal information with trusted service providers who help us operate the store, including payment processors, shipping carriers, and platform providers such as Shopify, only to the extent necessary to provide their services. We do not sell your personal information. We may disclose information where required by law, or to protect the rights, property, or safety of our company, our customers, or others.
Cookies
Our website uses cookies and similar technologies to remember your preferences, keep your cart, and understand how you use the site. You can control cookies through your browser settings, though disabling cookies may affect some features.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law.
Your Rights
Depending on your location, you may have the right to access, correct, delete, or restrict the processing of your personal information, and to withdraw consent. To exercise these rights, please contact us using the details below.
International Transfers
Your information may be transferred to and processed in countries outside your country of residence. We take appropriate steps to protect your information in accordance with this policy.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at xiefan69@gmail.com or by phone at +86 138 5747 7555.